BELMIX, we strive to process and ship your orders as quickly as possible. However, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:
- Cancellation Timeframe
- Orders can be cancelled within 24 hours of placing the order, provided the order has not yet been shipped.
- Once an order has been shipped, it cannot be cancelled. In such cases, you may refer to our Refund and Return Policy for further assistance.
- How to Cancel an Order
- Step 1: You can cancel your order in the “your orders” section, or contact our customer service team as soon as possible at hello@belmixfoods.com or 0831-2001397.
- Step 2: Provide your order number and reason for cancellation.
- Confirmation of Cancellation
- Once we receive your cancellation request, we will confirm whether the order can be cancelled based on its shipping status.
- If the order is eligible for cancellation, you will receive a confirmation email, and the payment will be refunded to your original payment method within 7-10 business days.
- Refund Process
- If your cancellation is successful, a refund will be processed, and a credit will automatically be applied to your original method of payment.
- Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
- Orders That Cannot Be Cancelled
- Orders that have already been shipped.
- Products purchased on sale or through special promotions.
- Contact Us
For any questions or assistance regarding order cancellations, please contact our customer service team at:
- Email: hello@belmixfoods.com
- Phone: 0831-2001397
- Address: CTS 7376, Sector 10, MM Extension, Anjaneya Nagar, Belagavi- 590016
